Customer reviews of Kingslake Cars

By Ben T on 29 April 2021 | Purchase not verified

Amazing 5* service from Nick and the team at Kingslake Cars. Have just picked up a 2012 plate BMW X3 M Sport 20D. 1 owner from new, FSH. 1 year MOT. Only enquired about the car two days ago. Secured finance through their own website at a better rate than elsewhere online or through a different broker, meaning monthly payments were great for me. Car was ready beautifully valeted and ready to go. Could have even picked up quicker if I wanted. Would highly recommend this dealership.

By Alan M on 05 April 2021 | Purchase not verified

The sales person helped me out by letting me borrow their jump starter when I was nearby and had a flat battery.

By Kian H on 24 March 2021 | Purchase not verified

Bought a Car from here not long ago and I had an Isaura with the clutch , so I gave them a ring and they were very fast at booking an appointment and sorting out the problem straight away under warranty . Amazing communication and even supplied me with a courtesy car while mine was getting fixed AMAZING SERVICE 5*

By Thomas B on 19 February 2021 | Purchase not verified

My first dealings with Kingslake Cars couldn't have been easier. I found everyone was very polite and efficient. I would use again. ( highly recommended )

By Ben R on 13 February 2021 | Purchase not verified

I recently bought a new car from Kingslake Cars, and have previously used this garage for work on my previous vehicle. What can I say, the guys here are all very helpful and knowledgeable, nothing is ever too much hassle for them. They made the experience of buying my new car stress-free and enjoyable, with no pressure whatsoever and really seemed to have my best interests at heart. Also, everything was COVID-friendly, you can browse the wide selection of cars (exterior only) parked outside of the dealership, and all correspondence is handled over the phone, so I felt safe. I am really pleased with my new car, and have every faith that I am in good hands should I need the Kingslake mechanics. Thank you!

By Richard H on 28 January 2021 | Purchase not verified

The customer service is outstanding, they are so helpful. They are happy to fulfill your requirements, without any issues. Over the years, I've purchased 4 vehicles from them and never had any issues, I would highly recommend them to anyone. I've been a customer for over 20 years and get all my cars serviced there.

Reply from Kingslake Cars on 30/01/21

Thank you Sir for the fantastic review it is a pleasure having you as a customer.

By Benjamin H on 17 January 2021 | Purchase not verified

Great local garage, very reasonably priced and have always been really flexible with accomodating my schedule. Really had issues with coolant which I had taken to multiple garages for investigation without any luck, these guys found the problem and sorted it out no problem, ordered the parts and fitted them all on the same day. No nonsense, genuine business. Recommended to all of my friends and family.

By Louise M on 13 January 2021 | Purchase not verified

I've recently bought a used Mini Countryman using the click & collect Covid -19 process. The sales and service I received was professional and unpressurised from start to finish. I would definitely recommend this garage to family & friends. I am chuffed to bits with my Mini, excellent condition and valet. I can't wait to be out of lockdown to give it a really good run!! Massive thank you to all at Kings Lake - Very, very satisfied customer.

By Mark T on 11 January 2021 | Purchase not verified

Having no previous knowledge of the dealership, I was a bit dubious about them and the car I was considering purchasing. Firstly, they really are nice people and definitely no pressure. Gave me the keys to a silver Insignia and off I want on a test drive. Having spoke to the salesman, I bought it.

By Lewis R on 04 January 2021 | Purchase not verified

Bought a 67 plate C class Mercedes during lockdown using their click and collect service and honestly couldn’t be happier. Customer service was excellent and very speedy. I would recommend to anyone looking for a laid back non pushy sales experience when buying a car.