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Customer reviews of Kingslake Cars

At Kingslake Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Kingslake Cars

Kingslake Cars
5
4.7

All 165 customer reviews


  • 5

    By chris f on 30 June 2025 | Purchase not verified

    I brought a vauxhall insignia a year ago. It has been a year of trouble free motoring and the car is great. I have also used the garage for my mot. When i got the car Adam was very helpful and it was a great experience and ill be getting any work that needs doing here.


  • 5

    Very pleased with the car.

    By Peter R on 20 June 2025 | Purchase not verified

    From our first phone call about viewing the car through to the purchase was very straight forward, Tom was excellent at sorting out a couple of problems and supplied us with a courtesy car, a top class garage which you can rely on with confidence, great service 5* we would be more than happy to buy another car from Kingslake Cars, Thanks to Tom and the rest of the Team.


  • 5

    A lovely bunch of guys

    By Charlotte A on 11 June 2025 | Purchase not verified

    I bought my car from Kingslake cars few months back. I was relieved that I was left to browse without pressure, and the process of buying the car was so easy. An MOT was done as all part of the service, which was definitely a bonus. A month in, I started to notice some intermittent issues with the battery, and contacted Kingslake who were more than happy to take a look. They kept hold of it, did lots of tests and kept me updated every step of the way. They replaced the battery and all of this was covered under the warranty. As a woman, its sometimes tough to not feel patronised, but the guys were all super lovely and understanding-I would one hundred percent recommend.


  • 5

    Poor attitude

    By Anonymous on 30 May 2025 | Purchase not verified

    Called to enquire about a car for sale.Car was advertised as having full dealer service history, but it turns out the cam belt had not been renewed at the correct interval and was 2 years overdue.Sales person very shirty and said "they might go half", on top of the full advertised price of the car. No concern that this was major issue and oversight.Not a great experience, clearly they would have sold the car with this not been done and the potential huge damage this could result in. Seemed upset and annoyed to have this brought to their attention.

    Reply from Kingslake Cars on 05/06/25

    We are sorry that you feel you have had a negative experience in speaking to our sales agent. It is never our intention to make a customer feel uncomfortable, it is not a criticism that we have received previously but we will take it on board. In regards to the vehicle you were inquiring on, it does have full Citroen service history but the cambelt is due at 112'500 miles and the vehicle is currently on 45'691. We appreciate you were concerned with the time factor, which is why the sales agent offered some possible options within the brief phone conversation with you. Had the belt been recently replaced, this would have been reflected in the price advertised.


  • 5

    Sale

    By Paul daymond W on 08 May 2025 | Purchase not verified

    Recently bought a car from Kingsland cars a great sales service and after care many thanks

    Reply from Kingslake Cars on 01/06/25

    Many thanks for your kind comments will pass them on to the team


  • 5

    Excellent

    By Anonymous on 07 May 2025 | Purchase not verified

    We’ve been using Kingslake Cars for some time now, and we honestly can’t recommend them highly enough. From start to finish, every experience we’ve had with them has been absolutely brilliant. Their customer service is second to none – friendly, professional, and always willing to go the extra mile to help.They’ve been incredibly helpful, reliable, and honest throughout every interaction. Whether it's helping us choose the right vehicle, explaining everything clearly, or offering ongoing support, they make the entire process smooth and stress-free. You can really tell they care about their customers and take pride in what they do.It’s rare to find a dealership that combines top-quality vehicles with such a genuine and trustworthy approach. Kingslake Cars has become our go-to, and we wouldn’t hesitate to use them again or recommend them to anyone looking for a great car and a fantastic buying experience.Thank you to the whole team – you're amazing!

    Reply from Kingslake Cars on 01/06/25

    Many thanks for your kind comments will pass them on to the team


  • 5

    Highly recommended

    By Nathan C on 13 April 2025 | Purchase not verified

    Recently purchased 2014 Ford Focus from Kingslake Cars was delighted with the service from start to finish highly recommend.

    Reply from Kingslake Cars on 01/06/25

    Many thanks for your kind comments will pass them on to the team


  • 5

    Amazing customer service

    By Anonymous on 13 April 2025 | Purchase not verified

    My mum bought a very good car here. I highly recommend buying a car from here . very polite nice workers .

    Reply from Kingslake Cars on 01/06/25

    Many thanks for your kind comments will pass them on to the team


  • 5

    Citroen Picasso

    By Duncan Marshall G on 02 September 2024 | Purchase not verified

    Searched the whole of Berkshire looking for the right car , and the right dealer . Got very stressed in doing so . Had to take the train to Southamton (with confidence and trust) to meet Nick of Kingslake Cars . What a leasure to meet an honest and reliable dealer - been in the trade for 40 years .Bought a great car , great condition and at great price . Exactly as described Cannot recommend this dealer highly enough . Thanks Nick


  • 5

    Scenic purchase and aftersales.

    By Susan M on 30 August 2024 | Purchase not verified

    Renault Scenic. Straightforward and hassle free purchase. Staff and service a pleasure to deal with. Highly recommended for car sales and cannot fault after service/MOT's/repairs etc. Will definitely continue to use.