Customer reviews of Kingslake Cars

By Ben R on 13 February 2021 | Purchase not verified

I recently bought a new car from Kingslake Cars, and have previously used this garage for work on my previous vehicle. What can I say, the guys here are all very helpful and knowledgeable, nothing is ever too much hassle for them. They made the experience of buying my new car stress-free and enjoyable, with no pressure whatsoever and really seemed to have my best interests at heart. Also, everything was COVID-friendly, you can browse the wide selection of cars (exterior only) parked outside of the dealership, and all correspondence is handled over the phone, so I felt safe. I am really pleased with my new car, and have every faith that I am in good hands should I need the Kingslake mechanics. Thank you!

By Richard H on 28 January 2021 | Purchase not verified

The customer service is outstanding, they are so helpful. They are happy to fulfill your requirements, without any issues. Over the years, I've purchased 4 vehicles from them and never had any issues, I would highly recommend them to anyone. I've been a customer for over 20 years and get all my cars serviced there.

Reply from Kingslake Cars on 30/01/21

Thank you Sir for the fantastic review it is a pleasure having you as a customer.

By Benjamin H on 17 January 2021 | Purchase not verified

Great local garage, very reasonably priced and have always been really flexible with accomodating my schedule. Really had issues with coolant which I had taken to multiple garages for investigation without any luck, these guys found the problem and sorted it out no problem, ordered the parts and fitted them all on the same day. No nonsense, genuine business. Recommended to all of my friends and family.

By Louise M on 13 January 2021 | Purchase not verified

I've recently bought a used Mini Countryman using the click & collect Covid -19 process. The sales and service I received was professional and unpressurised from start to finish. I would definitely recommend this garage to family & friends. I am chuffed to bits with my Mini, excellent condition and valet. I can't wait to be out of lockdown to give it a really good run!! Massive thank you to all at Kings Lake - Very, very satisfied customer.

By Mark T on 11 January 2021 | Purchase not verified

Having no previous knowledge of the dealership, I was a bit dubious about them and the car I was considering purchasing. Firstly, they really are nice people and definitely no pressure. Gave me the keys to a silver Insignia and off I want on a test drive. Having spoke to the salesman, I bought it.

By Lewis R on 04 January 2021 | Purchase not verified

Bought a 67 plate C class Mercedes during lockdown using their click and collect service and honestly couldn’t be happier. Customer service was excellent and very speedy. I would recommend to anyone looking for a laid back non pushy sales experience when buying a car.

By Jasmine P on 04 January 2021 | Purchase not verified

Flawless service, couldn’t do more to help me out and made to feel extremely welcome. Click and collect Mercedes during lock and super happy with the car. Will be visiting again for anything else in the future.

Reply from Kingslake Cars on 05/01/21

WoW another 5 stars thank you for the kind review

By Steve B on 22 November 2020 | Purchase not verified

A fantastic service in this difficult time, I was looked after from start to finish and purchased a real quality Audi. Many thanks to all involved and I shall definitely recommend Kingslake Cars to others.

Reply from Kingslake Cars on 30/01/21

WOW thank you Steve for the review

By Dean S on 13 November 2020 | Purchase not verified

A local garage and car sales that still regards its customers as its top priority. Have always been happy to deal with this garage

By Jackie T on 25 October 2020 | Purchase not verified

Very pleasant service from start to finish. The car i was interested in was being looked at by another customer but Kingslake rang me to say it wasn't for them. I viewed the car the next day, took it for a drive without a salesman. Someone else wanted to view the car earlier than me that morning but the salesman wouldn't allow it as I had an appointment and that isn't the way they treat their customers. I am so glad it isn't because I am chuffed to bits with My Citroën C4 Picasso. The car is Immaculate and exactly as it was described. There was no pressure at all for me to buy the car. I drove away with the car within an hour. The only downside is I had to get a new battery 2 days after buying the car but I guess that is just something that happens sometimes. The salesman was courteous, friendly and not pushy at all. Would highly recommend this garage.