- Telephone:
- 023 80730122 | 07764 882505
Customer reviews of Kingslake Cars
At Kingslake Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Honda CRV 2004. September 2018.
By Dave D on 17 September 2018 | Purchase not verified
I must say a massive thank you to the whole team who were extremely helpful and patient while I went through a financing problem. I have driven the car almost 1000 miles in under a week and it hasn't missed a beat. My car was very well serviced and cleaned and also had a tow bar fitted on request. In 28 years of driving, the customer service and buying experience at Kingslake Cars was the best so far.
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5
Great service, great price
By Andrew B on 17 September 2018 | Purchase not verified
Great service, fully prepared car to a high standard at a competitive price.
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5
Problem with car
By Raymond J on 17 September 2018 | Purchase not verified
I purchased a ford fiesta from Kingslake two weeks ago .I found a problem with it and returned to the. Garage.They were very helpful and said the problem would be rectified. Sure enough all work completed and I am very satisfied with the car. Thank you Kingslake staff.
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5
Volvo xv90 v8
By Mike S on 19 August 2018 | Purchase not verified
Kingslake made buying my car so easy with their laid back no pressure attitude. Even when i had to return the car with a niggly electrical fault it was dealt promptly. The car was booked into a Volvo main dealer and i was provided with a courtesy car. I intend to get the car serviced and mot'd here and would definitely buy from kingslake again.
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5
Honda crv 05
By Martin C on 09 August 2018 | Purchase not verified
Excellent no hassle service really went that extra mile to help us can't thank them enough
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5
Friendly service
By Mark S on 11 July 2018 | Purchase not verified
I am very impressed with the quality of service that I have received from the staff at Kingslake Cars - keep the good work up.
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5
Bad service all round!
By Kay K on 09 July 2018 | Purchase not verified
Would be extremely cautious buying here. There is no comeback on faults. Bought a car in feb. £1895. No negotiation on price as all cars. Are “priced to sell” as they don’t sell “duff cars “ really now?! Went to use air conditioning in June for the first time , as and it was very hot weather. The air came out warm. Took it to get re gassed elsewhere, was told it couldn’t be done as there is a leak in the air conditioning system. But they also picked up multiple other failures on the car including breaks completely worn, and pitted, tyres completely illegal, exhaust blowing. Estimated cost along with new air conditioning unit £1000. I’ve done 1500 miles since having the car. Called up kings cars to be told, I’ve had it four months, my problem. I was told when I paid that if there were any issues just call them back, as they don’t want unhappy customers. What a joke! Not sure what I could have done to cause a leak in the air conditioning. And breaks after 1500 motorway miles! !
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5
First Class!
By Vikki E on 03 June 2018 | Purchase not verified
First class service from Start to finish. Friendly efficient and a pleasure to deal with. I am loving my new Fiat. Thank you Adam.
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5
Patronising Customer Service
By Aisling B on 12 May 2018 | Purchase not verified
Visited this dealer this morning about a Citroen DS3 they had for sale. It was clear that they were attempting to cover up some of the faults with the car, for example chipped interior surfaces had a sticker put over them, which isn't shown in the Autotrader advertisement. The salesman was rude, dismissive and patronising, and unwilling to discuss the car, it appeared that he did not wish to sell at all, even though I expressed high interest in a car that had been sitting there for some weeks. A shame, as if he was upfront I would have considered buying.
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5
A very satisfied long term customer
By David R on 24 April 2018 | Purchase not verified
I have been using Kingslake Cars for 15 years, both for the purchase of high quality medium mileage second hand cars for myself and for my adult children, and for running repairs and annual MOTs. I have got to know the entire team very well, and nothing is too much trouble for them. I have come to trust their judgement and advice implicitly, both on matters of used car purchase and on running repairs, and I have never been let down or disappointed by their work or their very fair charges.