Customer reviews of Kingslake Cars
At Kingslake Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Friendly service
By Mark S on 11 July 2018 | Purchase not verified
I am very impressed with the quality of service that I have received from the staff at Kingslake Cars - keep the good work up.
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5
Bad service all round!
By Kay K on 09 July 2018 | Purchase not verified
Would be extremely cautious buying here. There is no comeback on faults. Bought a car in feb. £1895. No negotiation on price as all cars. Are “priced to sell” as they don’t sell “duff cars “ really now?! Went to use air conditioning in June for the first time , as and it was very hot weather. The air came out warm. Took it to get re gassed elsewhere, was told it couldn’t be done as there is a leak in the air conditioning system. But they also picked up multiple other failures on the car including breaks completely worn, and pitted, tyres completely illegal, exhaust blowing. Estimated cost along with new air conditioning unit £1000. I’ve done 1500 miles since having the car. Called up kings cars to be told, I’ve had it four months, my problem. I was told when I paid that if there were any issues just call them back, as they don’t want unhappy customers. What a joke! Not sure what I could have done to cause a leak in the air conditioning. And breaks after 1500 motorway miles! !
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5
First Class!
By Vikki E on 03 June 2018 | Purchase not verified
First class service from Start to finish. Friendly efficient and a pleasure to deal with. I am loving my new Fiat. Thank you Adam.
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5
Patronising Customer Service
By Aisling B on 12 May 2018 | Purchase not verified
Visited this dealer this morning about a Citroen DS3 they had for sale. It was clear that they were attempting to cover up some of the faults with the car, for example chipped interior surfaces had a sticker put over them, which isn't shown in the Autotrader advertisement. The salesman was rude, dismissive and patronising, and unwilling to discuss the car, it appeared that he did not wish to sell at all, even though I expressed high interest in a car that had been sitting there for some weeks. A shame, as if he was upfront I would have considered buying.
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5
A very satisfied long term customer
By David R on 24 April 2018 | Purchase not verified
I have been using Kingslake Cars for 15 years, both for the purchase of high quality medium mileage second hand cars for myself and for my adult children, and for running repairs and annual MOTs. I have got to know the entire team very well, and nothing is too much trouble for them. I have come to trust their judgement and advice implicitly, both on matters of used car purchase and on running repairs, and I have never been let down or disappointed by their work or their very fair charges.
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5
Great Service and selection of cars.
By Pat W on 22 April 2018 | Purchase not verified
Have bought cars previously from Kingslake.No pressure sales.Saw vehicle I liked Thursday that had just come in.Took it for test drive and car ready next day with new MOT,cleaned and serviced.Great service.
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5
Great dealer
By Tracey L on 21 January 2018 | Purchase not verified
Great experience. No pressure sale and really pleased with our car. Would buy from here again.
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5
Fantastic customer service
By Darryl O on 23 December 2017 | Purchase not verified
Went into garage spoke to told them i wanted a cheap car told me he had one but would help him out which i did a few jobs for him before he took me to were car was looked fantastic took it for a test drive very pleased went next day and paid for car its a gem would recommend this garage to anyone looking for a fantastic deal on a car they even came and picked me up to take me back to garage to complete sale fantastic customer service thanks kingslake motors and his team have a great Christmas and prosperous new year you deserve it
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5
car problem
By penny l on 09 September 2017 | Purchase not verified
recently acquired a car from kingslake motors couldn't ask for more helpfulness had a small problem with car witch they sorted immediately with no quarms excellent service lovely set of guys
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5
Easy, fiendly and helpful
By Jo E on 11 June 2017 | Purchase not verified
We are delighted with our recent purchase of our Clio from Kingslake. Adam was particularly helpful and the whole process was very straightforward.